Help for the Days Ahead
We'll connect you with grief resources during the weeks and months following a funeral.
Guidance Every Step of the Way
From the moment you start to plan your loved one’s service with us, our caring staff will help you navigate every decision and detail. We’ll also connect you with grief resources during the weeks and months following a funeral.
Grief doesn't follow a schedule. If you're struggling, please reach out to us, your church, or your doctor. If you are in crisis, call or text 988 (Suicide & Crisis Lifeline) any time.
Reach out to us
Frequently Asked Questions
What should I do when a death occurs?
Call us. We answer 24 hours a day at all three locations: Dothan (334) 699-3888, Eufaula (334) 687-5725 and Clayton (334) 775-3403. If the death happens at home and was unexpected, call 911 first.
Do I have to decide everything right away?
No. We'll take care of what needs to happen first and then sit down with your family to plan the service. We'll walk you through every important decision, one step at a time.
What's the difference between a funeral and a memorial service?
A funeral usually takes place with the body present, while a memorial service is held without it, often after cremation or burial. Both are a time to remember and celebrate a life, and we can help you plan either one.
Can we still have a service if we choose cremation?
Yes. Choosing cremation doesn't mean giving up a visitation or service. Many families hold a service before or after cremation. Ask us about the options.
Why should I plan my funeral ahead of time?
Planning ahead gives you and your loved ones peace of mind and saves your family the stress of making decisions during a difficult time. Learn about planning ahead.
What should I bring to the arrangement meeting?
Helpful items include your loved one's Social Security number, birth date and birthplace, parents' names, military discharge papers (DD-214) if they served, photos, and any wishes they shared. See our planning checklist.
Supporting a Grieving Family
- Be present. Attending the visitation or service means more to a family than knowing exactly what to say.
- Keep it simple. "I'm so sorry" or sharing a favorite memory is always enough.
- Dress respectfully. Conservative, comfortable clothing is appropriate unless the family asks otherwise.
- Sign the guest book. It helps the family remember who came to support them.
- Send flowers or a gift. If the obituary names a charity for memorial gifts, that is the family's wish.
- Silence your phone during the service.
- Keep in touch. A call, card or meal in the weeks after the funeral is often when it's needed most.
Social Security After a Death
Social Security needs to be told when someone passes away. In most cases the funeral home reports the death for the family, so ask us about this when you meet with us.
A surviving spouse or child may be eligible for survivors benefits and a one-time death payment. To learn more or apply, call Social Security at 1-800-772-1213 or visit ssa.gov/survivors.